There are at least 2 tamper-proof, Lithium-ion battery-powered smoke detectors installed in every apartment.  One is located on the ceiling in the living room by the kitchen, by the linen closet and thermostat and the other is located in the bedroom. Each smoke detector is inspected annually to verify if the battery, as well as, both the test button and … Read More

You are responsible for changing all light bulbs in your apartment if they burn out during your lease term. To change a bulb in the kitchen ceiling light fixture: Turn the switch to the light fixture in the “off” position. Stand on a sturdy chair or step ladder. While holding/securing the glass globe in one hand, unscrew each of the screws, by … Read More

Pest control contractors treat the outside of each apartment building on a monthly basis and the inside of each apartment on a bi-monthly basis for a wide range of insects. Except on rare occasions, the pest control contractors do not treat for ants, flies, gnats, beetles or other common insects. Please contact Management if you discover insects or pests other than common … Read More

You cannot completely prevent bugs from coming into your apartment or going anywhere for that matter.  You can, though, help to reduce their desire to come into your apartment. There are many conditions that attract bugs of all types. Some very common attractors include dirty dishes in the kitchen sink, spilled food on the stove/range top and in eyelets, dropped food, food … Read More

Report this to maintenance IMMEDIATELY.  If leaks are not reported within a reasonable time frame, you, the tenant, could be charged for damages.

Plunge the toilet to release clog. This may take a few tries to work. If the toilet is overflowing, shut off the water using the valve behind the toilet, and submit a Maintenance Request.

Yes, per your Lease documents, as a tenant, you are responsible to change all light bulbs when they burn out.  When a light bulb burns out, replace the bulb in the light fixture with a like-kind bulb.  Typically, the bulbs are 60-Watts. Take the bulb with you to Food Lion, Ace Hardware, Target, K-Mart etc. to purchase a replacement bulb (a typical-sized light bulb; the same kind/normal light bulb that goes into … Read More

A Maintenance Emergency Repair is something that if not immediately addressed would likely cause damage to the apartment, premises or injury to its occupants. The following are considered Maintenance Emergency Repairs: Water leak, or water dripping from a pipe or ceiling that will cause damage to the apartment. Sewer backup No heat and the outside temperature is expected to fall below 55 degrees. Refrigerator … Read More

No.  All of our service personnel are screened, licensed, insured, and display the utmost in professionalism. For security purposes, it is company policy for all maintenance and service personnel to lock every apartment door upon leaving the apartment, whether the door was found locked or unlocked.  As a safety precaution, when leaving your apartment, lock your apartment door and carry your keys with you.  For more … Read More