First, be sure to submit all routine maintenance repairs by using the online Maintenance Request Form. Our goal is to complete repairs as soon as possible.  However, there are many factors that go into each Maintenance Request and a firm schedule cannot be set for any given repair request. Depending on when the request is submitted, you are typically contacted … Read More

No.  You will not be reimbursed for any unauthorized repairs.  In fact, if the unauthorized repair was not done properly in the first place, you could be held responsible for the cost of repairing the unauthorized repair.