Yes, recycling is available at the apartments. In fact, the recycling receptacle is located directly beside the garbage dumpster and is only to be used for recyclable materials. For more information about recyclable materials, please refer to the February 2016 post about Recycling
How are US Mail and other deliveries handled at the apartments?
U.S. Postal Service mail and packages, as well as deliveries from carriers such as Amazon, UPS, and FedEx, are delivered to King & Queen Apartments. U.S. Postal Service mail is delivered to the assigned mailbox for each apartment, located near Scotland Street. Smaller USPS packages that fit in or at the mailbox may also be delivered there. Larger USPS packages … Read More
Can I add or change the locks to my apartment?
No, you are not authorized to change the locks to your apartment. Should you desire to have them changed during your tenancy, Management must approve the lock change. The work will be done by a licensed locksmith and you will be responsible for the cost of re-keying the lock. Virginia law allows for new locks to be installed pursuant to a court … Read More
Do I have to be present for maintenance personnel to make a repair?
No. All of our service personnel are screened, licensed, insured, and display the utmost in professionalism. For security purposes, it is company policy for all maintenance and service personnel to lock every apartment door upon leaving the apartment, whether the door was found locked or unlocked. As a safety precaution, when leaving your apartment, lock your apartment door and carry your keys with you. For more … Read More
How quickly can I expect my Maintenance Request to be performed?
First, be sure to submit all routine maintenance repairs by using the online Maintenance Request Form. Our goal is to complete repairs as soon as possible. However, there are many factors that go into each Maintenance Request and a firm schedule cannot be set for any given repair request. Depending on when the request is submitted, you are typically contacted … Read More
Can I do the maintenance work myself and send my landlord the bill?
No. You will not be reimbursed for any unauthorized repairs. In fact, if the unauthorized repair was not done properly in the first place, you could be held responsible for the cost of repairing the unauthorized repair.
What do I need to do when I move out?
Your Lease Agreement and Rules and Regulations detail the things you need to do and accomplish to properly vacate your apartment. In fact, your Lease documents outline them in great detail. Please refer to your Lease documents and contact Management with any questions.
I’m on a yearly lease and want to move. How can I break my lease?
You should review your Lease Agreement thoroughly to determine if there is an early termination clause. If there is one, you should follow the terms of the clause regarding prior notification to the landlord. If there is no provision in your Lease Agreement for early termination, discuss your concerns with your landlord. Abandoning the property will not resolve the issue … Read More
My landlord refuses to repair anything. What can I do to get things repaired?
For issues not involving safety, you should advise the landlord in writing of the specific items needing repair. The letter should state that the landlord has a reasonable amount of time not to exceed thirty days, from the date of receipt to make the repairs. You should consider sending the letter via certified mail so the delivery date is noted. … Read More
My roommate situation is not working out. Can I leave without a problem?
You should first refer to the terms of your Lease Agreement. In most cases, roommates are considered “tenants in common” and are joint and severally responsible for the terms of the Lease Agreement and all parties named on the lease are responsible for the rent. Check with your landlord to see if you can make arrangements to have another party … Read More