Residents are responsible for payment of electricity, water/sewer service, and heating fuel usage for their apartment, including heat and hot water service.

Utility bills are typically posted to the TWA portal and rmResident App between the 15th and 20th of each month, and are due by the 1st of the following month. Payments can be made through the resident portal or rmResident App as well.

Utilities may be billed using individually metered usage, RUBS (Ratio Utility Billing System) allocations, or a combination of billing methods, depending on the apartment and utility type. Charges may include electricity, water/sewer, heating fuel for heat and hot water, applicable usage allocations, and a monthly utility billing/processing fee.

A monthly processing fee is charged for utility billing services and is subject to change.

All utility charges are considered additional rent under the Lease Agreement, will be posted to the resident portal, and are due in accordance with the terms of the Lease Agreement.