King & Queen Apartments | Downtown Williamsburg, VA

At King & Queen Apartments, we know laundry may not be the highlight of your week — but when it needs to get done, it should be easy, clean, and convenient.

Your Laundry Day and Experience Just Got Easier!

Our Community Laundry Room is designed to provide a secure, modern, and comfortable laundry experience for residents of our Downtown Williamsburg apartments near the College of William & Mary.

Laundry Room Features

• 3 commercial washers (PayRange app-enabled + coin option).
• 3 commercial dryers (PayRange app-enabled + coin option).
• 2 folding tables.
• Counter-height bar with stools and USB-A/C outlets
• Utility sink.
• Climate-controlled environment (heated & cooled)
• Steel security door with a security window and controlled access.
• Temperature control (heated/cooled).
• Security cameras in stairwell and laundry room.
• Monitored alarm system.

The space is clean, secure, and reserved exclusively for King & Queen Apartments residents.

Accessing the Laundry Room

The laundry room is accessed via the stairwell under the awning at the rear of the property.

To enter:

1. Enter the same access code used for your apartment door.
2. Press “#”.
3. When the orange light turns green, pull the door open.
4. The door will automatically relock once closed.

The stairwell is equipped with motion-sensitive lighting.

Please Note: Security cameras are installed but are not actively monitored in real time

Hours of Operation

Laundry Room Hours:
8:00 AM – 10:00 PM, seven days a week

• Door access ends at 10:00 PM.
• The alarm system automatically arms at 10:30 PM.
• All laundry must be completed and removed by 10:30 PM.

For safety and security, do not prop the security door open.

Laundry Room Rules

• King & Queen Apartments Residents Only
• Management is Not Responsible for Lost, Stolen or Damaged Articles.
• Do Not Sit on Tables, Counters, or Machines.
• No Dying of Fabric in Washing Machines or Laundry Basin.
• No Flammable Substances or Solvents are Allowed in Machines or Laundry Basin.
• Remove All Objects from Pockets Before Putting Clothes into Machines.
• Do Not Overload the Machines with Articles or Detergent.
• Leave Washing Machine Doors Open When Done.
• Be Courteous to Others… Please:
  • Remove Your Items for Machines Promptly
  • Do Not Throw Items Onto the Floor
  • Clean Lint Tray After Every Drying Cycle
  • Clean Up Any Mess You Make
  • Throw Away All Trash into Trash Can.
  • Do Not Be Disruptive to Neighbors
• Report Any Issues Promptly to Management.

Having Issues with a Washer or Dryer?

Submit a Maintenance Request and be sure to include the following:

1. Machine Number
2. Description of the issue
3. Photos or video if possible

Cost to use the washers and dryers?

What is the fee for each use of the Washer or Dryer?

• Washer $3.50
• Dryer: $2.50

PayRange Mobile Payment System

All washers and dryers are equipped with PayRange, a mobile laundry payment system.

You can download the app from:

• Apple App Store
• Google Play

The machines also accept quarters if preferred.

Why Use PayRange?

The PayRange app allows you to:

• Pay using a credit or debit card
• Add funds anytime
• Set up auto-reload
• Track your account balance
• See which machines are currently available before heading to the laundry room
• Avoid waiting by checking availability in real time
• Receive notifications when your laundry cycle is complete
• Redeem special offers (including a free first wash)

Your first wash is FREE when you download and use the app.

Skip the quarters and manage your entire laundry experience directly from your phone.

How It Works

1. Download the PayRange app.
2. Create an account.
3. Add funds to your mobile wallet.
4. Select the machine in the app.
5. Select which cycle you want on the machine and app.
6. Swipe to pay — the machine will start automatically.
7. Receive notifications when your cycle is complete.

Security & Privacy

PayRange uses industry-leading encryption and security infrastructure. To learn more about how PayRange protects you, visit www.payrange.com/security. 

Card data is not shared with King & Queen Apartments or management.

For PayRange support:

• Use the in-app Help feature
• Visit the PayRange Help Center
• Email: support@payrange.com
• Call: 1-855-856-6398

For machine-related issues, always submit a Maintenance Request to management.

What if I don’t have a smartphone or tablet?

The laundry machines also accept quarters, so the choice is yours.

Do I need a data plan on my device to use the app?

The PayRange app requires an Internet connection to work, just like your other web-based apps. There is Wi-Fi in the Community Laundry Room; however, if the Internet is down, and there is no Wi-Fi in the Community Laundry Room, you will need a cell signal and a data plan to connect to the equipment. The app requires very little data to function.

Helpful PayRange Videos

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Laundry Tips for Best Results*

Review these tips to get the best results from our laundry equipment.

Check your labels

Read the labels so you know if there are any special washing or drying instructions.

Sort laundry properly

Separate whites from your dark/bright items so the colors don’t transfer. You may want to sort based on fabric type. Wash towels separately to prevent lint transfer.

Empty pockets

Sharp items, pens, and even tissues can cause problems to your laundry, so check your pockets before washing. You also don’t want to lose or destroy that misplaced $20 bill or important receipt!

Pretreat stains

Stans set after drying. Treating a stain before washing and drying will increase the chances of removing it. Once the stain has been through a washing and drying cycle, the stain may be set for good. 

Have your payment ready

If using quarters, be sure you have the correct change before you go to the laundry room. Or, download the free PayRange app so you never have to worry about coins.

Choose the right machine options for your load

Hot water works best for whites, cottons, and linens. Cold water is best for dark or bright colors. Your washer may have the option to add time, or to choose a longer setting, for heavily soiled loads to give your laundry the extra cleaning it needs.

Use HE detergent only

Follow manufacturer-recommended amounts.

If using detergent pods…

Place the pod directly into the washer drum before adding clothes.

Do not put pods in the detergent tray.

Do not put clothes or material in machines with hazardous substances on them

Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

Do not add the following substances or textiles containing traces of the following substances to the wash water: gasoline, kerosene, waxes, cooking oils, vegetable oils, machine oils, dry-cleaning solvents, flammable chemicals, thinners, or other flammable or explosive substances. These substances give off vapors that could ignite, explode, or cause the fabric to catch on fire by itself.

Avoid overloading

If you cram too much into the washer, it will neither clean your clothes nor rinse them properly. And, if you put too many clothes into the dryer, it won’t dry them. Typically, one wash load equals one dry load. Make sure you put your clothes into the washer and the dryer loosely so the laundry can move around.

Washer max load: 21 lbs
Dryer max load: 18 lbs

Leave the washer doors open after using them

After the washer has finished washing your clothes, and you have removed all your clothes from the washer, please leave the door open instead of closing it — yes, even if you’re not going to use it again. The fresh air will cause any remaining water to evaporate faster. This will allow moisture to evaporate and will help the washer stay dry and mold-free.

Clean the lint filter

Clean the dryer lint filter after each for proper air flow and safety. Throw the lint into the trash can.

Fold dry laundry promptly

Remove laundry from the dryer and fold it as quickly as possible to reduce wrinkles. 

*See additional manufacturer’s instructions for using the machines posted in the Community Laundry Room.

Designed for Modern Apartment Living

The Community Laundry Room is just one of the many amenities offered at King & Queen Apartments — professionally managed, renovated one-bedroom apartments in Downtown Williamsburg near William & Mary.

If you have any questions about laundry access, maintenance, or PayRange, contact management or submit a maintenance request through the Tenant Portal.