Exclusive to King & Queen Apartments | Downtown Williamsburg, VA
At King & Queen Apartments, professionally managed by One Door Realty, Inc., every lease includes our comprehensive Resident Benefits Package — designed to provide protection, convenience, and added value throughout your residency.
This package enhances your living experience in our renovated one-bedroom apartments near the College of William & Mary and ensures you have the tools and support you need.
What’s Included
Smart Home Technology by PointCentral | an Alarm.com Company
Each apartment is equipped with advanced smart home automation technology, including:
- Keyless entry
- Remote access control
- Temporary access codes for guests
- Optional smart device add-ons (such as smart bulbs)
- Optional security monitoring upgrade via Alarm.com
Manage your apartment directly through the PointCentral mobile app for seamless, modern living.
Waiver of One NSF Fee
Life happens. If you experience a returned ACH or check payment, one non-sufficient funds (NSF) fee will be waived as a courtesy.
One-Time Late Fee Waiver
We understand occasional oversights occur. Each resident receives a one-time late fee waiver during their lease term.
Online Tenant Portal
Access your lease documents, account balance, payment history, renters insurance details, and maintenance requests — anytime, anywhere.
The Tenant Portal allows you to:
- Pay rent securely online
- View billing statements
- Submit maintenance requests
- Upload photos
- Track service updates
24/7 Emergency Maintenance Line
After business hours, residents can reach a live representative for emergency maintenance issues by calling our main office line.
Your safety and comfort are always a priority.
Weekly Property Checks During Extended Absences
During extended breaks (such as academic breaks), management performs weekly inspections of unoccupied apartments to help ensure your home and belongings remain secure.
Consolidated Utility Billing
All billed utilities are conveniently combined into one easy monthly statement, accessible and payable through the Tenant Portal.
Energy-efficient upgrades such as:
- Thermal double-pane windows
- High-efficiency central heating system
help reduce overall energy consumption and keep utility costs manageable.
Self-Guided Move-In / Move-Out Inspection App
Residents use a modern inspection app to photographically document apartment condition at move-in and move-out, creating a clear and transparent record.
Proactive Pest Control Service
All apartments receive professional, bimonthly preventative pest control service using proven, low-impact treatment methods.
Flexible Payment Options
We offer multiple payment methods to make paying rent convenient and stress-free.
No Upfront Move-In or Administrative Fees
Unlike many apartment communities in Williamsburg, King & Queen Apartments does not charge a move-in or administrative fee.
Credit Reporting for On-Time Rental Payments
Your positive, on-time rental payment history may be reported to the three major credit bureaus — helping you build credit responsibly while renting.
Vetted Service Providers
We partner with trusted local and remote vendors, many of whom have worked with us for years, to provide consistent, high-quality service.
Resident Rewards & Loyalty Programs
Residents may participate in the Piñata loyalty program, earning rewards, gift cards, and incentives for paying rent in full and on time — potentially worth up to $4,500 annually in savings and rewards.
Text Communication
Text us during business hours for quick and convenient communication.
Designed for Modern Apartment Living
Our Resident Benefits Package adds meaningful value to your experience in our Downtown Williamsburg apartments near the College of William & Mary.
From smart home technology and online management tools to financial protections and resident rewards, every feature is designed to make living at King & Queen Apartments simple, secure, and efficient.
If you have questions about our Resident Benefits Package or would like to schedule a tour of our renovated one-bedroom apartments, contact us today.